Shipping Policy

 

We currently post with Australia post, with a flat rate of $9.99. We currently ship Australia wide without tracking unless asked for in advance. We aim to be as environmentally proactive as possible and will use reused packaging, recyclable boxes, home compost-able satchels and biodegradable tape where possible.

All orders will be processed within 2-4 business days with the exception of sale periods or peak seasons which may take 4-6 business days. Should you need an item urgently plus send through an email at hello@lunaandolive.com.au and we will post it as soon as possible or will discuss upgrading to express shipping. We can not take responsibility for an item that does not arrive in time due to postal delays as this is unfortunately out of our control.

Items are shipping on Tuesdays and Thursdays and once shipped please allow 7-14 business days to arrive depending on your location in Australia. Tracking information will be emailed to you once your items have been shipped.